User Friendly Applications + Automated Processes =
More Loans for Your Members
Digital Dialogue provides customized tools that make it incredibly easy for your members to gain instant, consistent access to loan decisions. We can duplicate even the most sophisticated scoring matrices – allowing you to offer consistent approvals to your members regardless of how they apply: telephone, web, branch, indirect, remote kiosk, or through an affiliate relationship.

Our process is so fast that members who submit a loan application over the phone, online, or in credit union branches can receive a decision in less than 10 seconds. Additionally, by combining Digital Dialogue’s 24-hour lending services with access to our round-the-clock financial call centers, you’ll provide credit in the fastest, most convenient way possible to your customers.

Details of our lending services include:

• Customized loan applications specifically designed to match your credit union's colors, logo, marketing messages, products, and rates.
• Automated Decisioning Engine (ADE) that uses your credit union's existing underwriting and scoring policies.
• Efficient, state-of-the-art call center support and web technology.
• Personalized loan services day or night.
• Easy access to help desk, web chat, and call back options for quick answers to members’ questions.
• Sustained loan quality and decision consistency throughout your organization.
• Optimized workflow management to monitor the progress of loans in the system.
• Extensive reports and tools.
• Painless, simple, and quick set-up that is completely customized with full Account Management Support.

Talk to us and learn how to take your lending to a powerful new level.