A CUSO With Customized Technology & Comprehensive 24/7 Services
Formerly known as Digital Dialogue, Total Member Care offers a robust suite of products and services available to over 16 million credit union members. We serve over 200 credit union clients and also work with over 300 additional credit unions through the Financial Services Centers Cooperative (FSCC) shared branch network.

How have we grown to such a dominant position so quickly? Flexibility, innovation, and unparalleled member services.

We help you anticipate staffing and technology problems while developing detailed call center solutions that fit the specific strategies of your business. Additionally, our executives have decades of experience in the credit union and lending industries. Their expertise within the banking, financial, and technology sectors helps us provide the best, most comprehensive, and most efficient services to our clients.

As we close out the first ten years of our history, we embrace the next decade of growth and look forward to bringing even more solutions and powerful technologies to our clients through Total Member Care.

PSCU Financial Services

As the nation’s largest CUSO (credit union service organization), PSCU Financial Services was formed by credit unions for the sole purpose of providing products and services to credit unions. Along with developing and supporting industry-leading products, we deliver broad-based knowledge and experience that can help your staff design and implement successful programs to drive credit card loan volume and build member loyalty with integrated debit card offerings and consumer friendly bill payment services.

You don’t have to do it alone. We are committed to helping each of our member-owner credit unions better serve their membership—while simultaneously building the success of the entire credit union industry and acting as an industry advocate. Our well-trained staff and state-of-the-art technologies work together to build member adoption and satisfaction for your credit union’s credit, debit, prepaid, online bill payment and contact center offerings.